Sensooli is a positive place and while we encourage healthy debates,  will not accept any negative or unhelpful comments within our community groups.  If you don’t have anything helpful to say, then don’t say it. Our team is made up of people who have some connection to the SPD world, whether it be a family member, themselves or in a professional capacity. We live and breathe the same challenges as our customers and care passionately about providing the very best experience to our community.

There are no stupid questions. Community members should feel safe to ask for the help they need.  Asking questions is the only way that we can learn and the only way we can help to educate others. It is possible to cause hurt deliberately and accidentally. The important difference is intent. No matter the topic, we will be tolerant of other points of view. Ideas and beliefs can change over time and we will create a space that allows people to discuss, learn and explore ideas without fear of personal attack. Person first language or identity-first language is a personal preference. We will not judge or attack people for their choices. At the same time, we will also stand up for anyone who unintentionally causes  ‘offence’ by using ‘incorrect’ language. Education and open dialogue are fundamentals to a better understanding of one another.

We do not believe that people with sensory processing challenges, autism or other such diagnosis need a “cure” and we will not support organisations with this belief.

We strive to minimise our negative impact on the environment.